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  • #1873

    t.thomas6
    Participant

    Hi there,

    I’ve recently been using RORB for Monte Carlo analysis and have been having issues with both 6.45 and 6.47 crashing midway through the final progress bar window.

    Just wanted to know if this is a known issue or something new?

    Thanks!

    #1874

    Matt Scorah
    Moderator

    Hi,

    Do you get any error message / popup when it crashes? are any output files generated?

    Cheers,
    Matt

    #1875

    t.thomas6
    Participant

    Thanks for the response Matt.

    No error messages. RORB just closes with no warning.

    It does however produce an mc.out file with results up until the time it crashes.

    #1876

    Matt Scorah
    Moderator

    If RORB crashes without an error message that’s an indication that the process is being terminated by something other than RORB (crashes due to bugs in RORB produce an error message). We have had some reports in the past where managed IT setups can falsely identify RORB as malicious and shut it prematurely (usually this happens immediately prior to RORB about to popup with a new window).

    My only suggestion in that case is if the above is applicable then maybe ensure any antivirus software has RORB whitelisted. Sorry this isn’t too helpful, but because this is usually caused by the IT setup rather than RORB it’s hard to diagnose from out end.

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