The National Performance Reporting Framework (the Framework) supports commitments made by states and territories, under the National Water Initiative (NWI), to report publicly and independently on the performance of urban water utilities.

Now in its fifteenth year, it has been a valued source of information and data for utilities, regulators and policy makers. Its annual performance reports provide independent analysis and benchmarking of over 80 water utilities and cover:

water resources
financial operations
pricing
regulatory compliance
assets
customers and customer service
environmental performance.

A major review of the Framework in 2019, delivered a set of evidence-based, actionable recommendations to support the Framework’s enduring legacy and secure its relevance and value into the future.

Responding to a number of these recommendations, the indicator review has a set of nationally relevant and future-focused themes, outcome areas and reporting metrics that:

reflect the NPR Vision, Objectives and Outcomes
address issues identified in the 2019 review
align with existing jurisdictional reporting frameworks
are future-focused and are adaptable to industry change
support users to produce or derive data using different platforms

Project map

Review of Victoria’s Non-Urban Metering Policy (2018)

Operation of Tar-Ru (Lake Victoria) – scoping study (2021)

River Murray System Environmental Water Delivery Services Review (2020)

Review of historic flows and levels in the River Murray System (2020)

Investigating increased flexibility for taking water under winter-fill licences (2017)

Review and update of SRW allocation model for Werribee and Bacchus Marsh irrigation districts (2016)

Updated Target Filling Curves for Lake Glenmaggie (2018)

Donnelly River Source model (2018)

National Performance Report - Review of indicators for national urban water performance reporting

Framework to identify dam safety controls that are reasonable and practicable

Flood intelligence services to support emergency response during the June 2021 Gippsland Floods

Development of stochastic inputs to the Murray Darling Basin southern connected system

Flood Risk Assessment for Fishermans Bend

McCall Say Dam risk assessment

Kaiha II hydrology modelling

North Pine Dam Consequence Assessment

Burdekin Falls Dam Consequence Assessment

Tuggeranong Creek Consequence and Risk Assessment

Caves Creek Baseline Hydrology

Yield modelling and dambreak consequence assessments for proposed Alimit Dam and Ibulao Diversion Weir

ARR Benchmarking for Victoria

ACT Demand Management Review and Modelling

Flood and dambreak consequence assessment for proposed Alimit HPP in Philippines

Implementation of a regional water grid stress test

Rainfall data cube for Greater Melbourne

Wood and Water Review

Review of methods for estimating environmental water shortfalls (2017)

Farm Dam Impacts for 11 Catchments in Victoria (2016)

Melbourne Water Retarding Basin Risk Assessment

Lower Thomson River Flood Study

AEP of the PMP for South-East Queensland

Trends in farm dam development (2016)

Detailed consequence assessments for 3 dams

Walsh Bay Integrated Water Cycle Management

Update of Evapotranspiration Tools for Victoria (2017)

Yield of unallocated share of Lake Merrimu (2015)

ARR2016 Benchmarking

Hume dambreak consequences

Paradise Dam Dambreak consequence assessment

Southwell Park Scoping Study

Isabella Weir Upgrade Construction Flood Risk

Mt Coffee Review of Flood Capacity

Catchment water quality modelling for the Kaituna and Rangitaiki Rivers

Long Term Water Resource Assessments method (2017)

Foster Dam design flood hydrology

Bruce Highway Flood Link Study

Flood hydrology updates for four GMW dams

Dambreak consequences for South Para, Warren and Barossa Dams

Hydrological modelling of the impact of changes in land use

WaterNSW Dams Seismic Monitoring Strategy

Thames Coromandel Demand Management Strategy

Greater Sydney Water Strategy

Northern Australia pre-feasibility flood assessment

Aroona Dam hydrology and dambreak consequences

Extreme rainfall characteristics for Ord River

Portfolio Risk Assessment of the Snowy Scheme

Impact of harvestable rights in NSW catchments

RORB Training

Modelling of wetlands in Source

Ruahuwai Flow and Water Quality Assessment

Catchment water quality models for South East Qld

City-wide Hydrological Review

Swan and Helena Rivers Flood Study